Text us
The fastest way, and the one we'd pick. Text (888) 609-7614 and Pearl answers in seconds, day or night. Ask it anything you'd ask us: what it costs, whether it fits your weekend, how guests join. Want a person instead? Reply SUPPORT and someone from the team picks it up in the same thread.
Message and data rates may apply. Reply STOP at any time. Messaging opt-in details.
Email us
Write to hello@askpearl.co. Best for anything with detail attached: a run of show you want us to look at, a question about billing, or a note from outside the US where our number won't reach.
Call and leave a message
Call (888) 609-7614. Nobody picks up live, so you'll hear Pearl's greeting and a tone. Leave your name, your number and a short message, and someone will get back to you. It's the same number you can text, so if you'd rather not wait for a call back, send a message instead and you'll have an answer straight away.
Guests: reply in the thread you already have.
If you're a guest at a wedding that uses Pearl, text in your existing thread rather than the number above. That way we know which wedding you mean and can answer properly. Reply SUPPORT there for a person, or STOP at any time to stop receiving messages.
Getting in touch, answered.
- What is the fastest way to reach Pearl?
- Text (888) 609-7614. Pearl answers in seconds, day or night, and if you want a person instead just reply SUPPORT and someone from the team picks it up in the same thread.
- Can I call and speak to someone?
- The line is voicemail. Call (888) 609-7614, leave your name, number and a short message, and someone will get back to you. If you would rather not wait, text the same number and you will get an answer straight away.
- I'm a guest at a wedding using Pearl. Who do I contact?
- Text in the thread you already have with Pearl, not this number. That way we know which wedding you mean. Reply SUPPORT there if you need a person, or STOP at any time to stop receiving messages.
- Do you offer support outside the US?
- Email hello@askpearl.co from anywhere. Pearl itself replies in whatever language a guest texts in, but the phone number is a US toll-free line, so email is the better route from abroad.